About us

Who Are We?

Located in the heart of Historic Downtown Salisbury, North Carolina, WTG is proud to be deeply rooted in the community — from the dedicated local team that powers our work to the lasting relationships we’ve built through consistent, high-quality service.

When WTG was founded in August 2003, we set out to offer something different from the traditional IT experience. Our focus was on Systems Integration and Contract Support tailored to the needs of local businesses. Over the years, we've had the privilege of serving a diverse range of clients, all seeking the responsive, top-tier support that we’re known for — without the confusion or hard-sell tactics of other providers.

Our founder, Brad Walser, has a lifelong connection to Rowan County, and there was never a question of where WTG would call home. He believed — and still believes — that the best way to serve clients is by doing it locally, with care, integrity, and a commitment to long-term partnerships.

At our core, WTG is more than just a technology services company. We’re in the business of building relationships, one trusted solution at a time.

How Do We Work?

Whether you’re a country club, a growing sales firm with evolving IT needs, a medical or dental practice upgrading its management system, or a manufacturer working toward CMMC compliance — WTG is here to help.

We take the time to understand your business, your goals, and your challenges. Then, we craft customized service agreements that align with both your technology needs and your budget. Where it makes sense, we bundle services to deliver the most value possible.

At WTG, we believe in earning your trust and your business — not locking you into rigid contracts. That’s why our service agreements are structured on a month-to-month basis, giving you the flexibility to manage costs while proactively supporting the critical technology that keeps your operations running smoothly.

We also offer what we call non-contract or "Break/Fix" services — you bring it in, and we’ll fix it (within reason, of course). Stop by our TECH108 express storefront, where our friendly team can help you find the right cable, antivirus software, adapter, or anything else you might need. TECH108 provides convenience and is a trusted resource for those who need occasional IT support.

Hardware or Software?

At WTG, we bring extensive experience working with a wide range of software and hardware vendors.

We collaborate directly with the developers and manufacturers behind the tools that power your business, ensuring you get the most reliable and compatible solutions available.

We understand that not everyone speaks tech — and that’s okay. During our initial consultative conversation, no matter what challenges arise, there’s a good chance one of our seasoned technicians has seen it, solved it, or supported it before. We're committed to explaining things clearly and in terms that make sense to you.

Beyond software alone, we’re experts in matching the right architecture to support the performance demands of your network and infrastructure. From industry-specific applications like Dentrix and Eaglesoft/Patterson in the dental field, to Creative Solutions Accounting systems, point-of-sale (POS) systems, and even custom-built applications — we have experience and expertise.

At WTG, you’re not just getting technical support — you’re getting a knowledgeable partner who understands how to align your technology with your business goals.

What About the Bits, Bytes, and Security?

At WTG, we utilize powerful and secure service delivery platforms to monitor your IT infrastructure, deploy updates, and generate detailed reports — all to ensure that your network, devices, and software run smoothly and efficiently.

If something goes off track, our Rapid Alert online help system allows clients to request immediate assistance. We maintain onsite inventory and have multiple skilled service technicians ready to diagnose and resolve issues quickly.

For your peace of mind, every WTG employee has passed comprehensive civil and criminal background checks at both the state and federal level. Your security and trust are always our top priorities.

Why WTG?

Managed Service Provider (MSP)
Locally Owned and Operated
1891 Remodeled and Purpose-built Facility
Experiences Full-time Staff
Own/Manage Private Cloud for our Services

We know where your data is at all times
All staff have passed federal and state background checks
We do not mine or resell your data

Physical Security Controls
Cyber Security - with Two Factor Authentication
Industry Leading ITIL Aligned Ticketing and Monitoring Systems
Redundant Facilities with Peered Architecture
Onsite (NOC) Network Operations Center
Local Equipment Inventory and Loaners
TECH108 Storefront for Walk-in and Employee Technology Needs
Online Support, Quoting, and Payment Portals

WTG Culture

Provide a great customer experience.
Support the communities that support us.
Embrace quality and accountability as our standards.
Demonstrate passion, determination, and grit.
Make your actions intentional.
Strive for continuous improvement.
Develop relationships through effective communication.
Live happy; be humble.

...and have some fun along the way!

About our Company

Located in the heart of Historic Downtown Salisbury, North Carolina, WTG is proud to be deeply rooted in the community — from the dedicated local team that powers our work to the lasting relationships we’ve built through consistent, high-quality service.